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Privacy policy

What we collect, why we collect it, and what you can ask us to do about it.

Kazi Kings is rental property management software used by landlords and their teams, by their tenants, and by our own staff. This page explains what personal information we hold about each of them.

Last updated: September 2026

Who we are

Kazi Kings runs this website and the landlord and tenant portals that go with it. We are the data controller for the information described here: we decide why it is collected and what happens to it. You can reach us at info@kazikings.com.

Landlords who use Kazi Kings keep their own records about their own tenants. Where a landlord enters information about a tenant, the landlord decides what is collected. We hold it for them and act on their instructions - in that case they are the controller and we are the processor.

What we collect

It depends on how you use the site.

If you only visit the website

  • We do not ask for your name, email or phone number, and we set only the session cookie the site needs to work.

If you are a landlord, or on a landlord's team

  • Your name, username, email and phone number; your business name, location and the properties you manage; and your role in the account.
  • Records you enter about your rentals: properties, rooms, tenants, tenancy details, rent and deposit payments, water meter readings, vendors and staff.
  • A record of actions taken in the account (who changed what, and when), so an account owner can audit their own team.

If you are a tenant

  • Your name, contact details and the room you rent. Your landlord creates this account and enters these details, not you.
  • Your rent, deposit and water payment records, and any notices your landlord sends.

When you contact us

We keep the messages you send us - enquiries, support questions, account applications - and our replies.

Why we use it

  • To run the service: create your account, keep your rental records, and show tenants their own payments and notices.
  • To take payment: charge for a landlord plan and produce a receipt if a landlord's account is set up to send one.
  • To keep accounts safe: stop one account seeing another's records, and record who did what inside an account.
  • To answer you: respond to messages sent to us, by email or phone.
  • To improve the site: see which pages and features are used, in aggregate.

We do not sell personal information, and we do not use it for advertising by third parties.

Who we share it with

  • Your landlord, if you are a tenant. Your landlord and their team can see the records in their account that concern you.
  • Payment providers. Payments for a landlord plan are handled by Pesapal and Zengapay. They receive what they need to take the payment; we do not hold your card details ourselves.
  • The Uganda Revenue Authority. If a landlord has turned on fiscal receipts (eFRIS), the details of receipts issued through Kazi Kings are sent to URA for that landlord.
  • Our service providers. The companies that host the site and send our email, acting on our instructions.
  • Where the law requires it. If a lawful request is made of us, or to establish or defend a legal claim.

Cookies

We use the cookies we need for the site to work, and nothing else:

  • A session cookie, so you stay signed in while you move between pages.
  • A "keep me signed in" cookie, only if you tick that box at sign-in.
  • A workspace cookie, so a sign-in that is used in more than one account remembers which one you meant on this device.

How long we keep it

  • Account information: while the account is open.
  • Rental, payment and fiscal records: as long as tax and accounting rules require.
  • Messages to us: for as long as we need them to help you, then two years.

Keeping it safe

Passwords are stored as one-way hashes - nobody at Kazi Kings can read them. Access to account data is limited to the account that owns it, and each landlord account is isolated from every other one. Our staff can reach account records only where administering the platform requires it.

Your choices and rights

Uganda's Data Protection and Privacy Act, 2019 gives you the right to:

  • ask what we hold about you, and be given a copy;
  • have anything wrong corrected;
  • ask us to delete information we no longer have a reason to keep;
  • object to, or ask us to restrict, a particular use;
  • complain to the Personal Data Protection Office.

Write to info@kazikings.com and we will respond within 30 days. If your question is about a tenant record held by your landlord, ask your landlord first: they control that information and we act on their instructions.

Changes to this policy

If we change how we handle personal information we will update this page and move the date at the top. Material changes affecting account holders will be emailed to them.

Contact

Questions about this policy, or about the information we hold on you, go to info@kazikings.com or our contact form.